Powerful tools for social business
Professional includes:
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10 social profiles
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Everything in Basic, plus
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Competitive reports for Instagram, Facebook and Twitter
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Incoming and outgoing message content tagging
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Custom workflows for multiple approvers and steps
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Scheduling for optimal send times
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Response rate and time analysis reports
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Trend analysis for Twitter keywords and hashtags
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Paid social reporting for Facebook, Instagram, Twitter and LinkedIn
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Helpdesk, CRM and Social Commerce integrations.